What does an investigator do? – Insurance Cases

People understandably have an unrealistic sense of what a private investigator actually does for a living. In an effort to shed some light on our day-to-day work, we will be producing a series of articles describing in brief the types of case we work on. First on our list is insurance work.

While not as exciting as some of the lurid criminal cases we work on, insurance work is an important role we perform. This type of work arises in a few contexts. Frequently, we work on behalf of an insurance company’s in-house investigative team when they simply don’t have the time, inclination or man-power to perform an investigation.

In this context, we act as a surrogate for the insurance company. Typically, this will involve travelling to the scene of a claim, taking detailed scene photos and evidence photos, interviewing the claimant and writing a detailed report.

In a related-but-different context, we often perform investigative work on behalf of insurance defense attorneys. These cases are demanding and frequently require quick turnaround and tight deadlines. Our work frequently includes surveillance and witness interviews.